For items that need to be truck shipped, we offer several delivery options.
- Standard Truck Shipment (STS) = (No additional charges) Delivery to a commercial address with a loading dock or a local truck depot.
- STS + Residential Address = (Adds $40.00 to shipping) Delivery to a residential address or a commercial address without a loading dock. NOTE: The truck driver will only move your order to the back end of the delivery truck. You must have some means in which to unload your order from the back edge of the delivery truck. A fork lift, strong helpers, or a tractor with lift-forks.
- STS + Residential + Lift Gate = (Adds $80.00 to shipping) Delivery to a residential address + lift gate service which will bring your pallet down to ground level for unloading. NOTE: You are responsible for removing your order from the now lowered lift gate. Sometimes you can push the pallet on to the grass or pavement depending upon the weight of the order. You can unpack the pallet and remove individual items from the lift gate which do not weigh as much. No advance notice of time of delivery is provided by the trucking company. TJB-INC will provide you with the tracking info so you can call the shipping company to see when your order will be delivered. This is a great option for stay at home customers.
- STS + Residential + Lift Gate + Call Ahead = (Adds $120.00 to shipping) This option is the same as #3 except the trucking company will call you to arrange an appointment to make the delivery. NOTE: If you do not choose this option and the shipping company attemps the delivery and no-one is home to unload and sign for the delivery, then they may charge you a re-deliver fee. If you change the delivery type with the shipping company, they may back-charge TJB-INC for the additional service(s) for which we will tack onto your order total.
These shipping charges are set by the shipping companies and TJB-INC has no control over them. To help you save money, TJB-INC offers this tip: Every area of the country has a regional/local truck depot. If you call yours and have your delivery shipped to the truck depot instead of your house, you can choose option #1 the STS and save money. The truck depot will accept, unload, store your order, call you to let you know it has arrived, and you come and pick it up in your own vehicle. NOTE: There may be a charge from the truck depot for this service but it will be much less than our shipping company charges to come to your house. The local depot may also offer local delivery from their depot to your home for a reduced cost, so please ask about it.
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