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4/21/2014 – After applying muckaway will the wate turn a muddy color, if for how long
Response From TJB-INC: It depends on a lot of factors but usually in a few days.
5/29/2012 – Can this product be shipped to Canada?
Response From TJB-INC: Yes, as far as I know. It is a beneficial bacteria product not a chemical product.
5/12/2012 – in description you refer to scoops, but u sell in pounds. how many scoops in a pound? I have 5,000 sq ft beach. will i evr be done or do i have to keep putting in water?
Response From TJB-INC: You will notice after a time that the beneficial bacteria in the Muck Away has reduced the amount of debris at the bottom. As long as the water temp stays above 50 degrees, you won't have to add more unless more debris falls into the area. The bacteria will keep eating the muck as long as the muck exists.
6/26/2011 – does this harm the living life in the water? Do you have a gurantee? How long has this product been on the market? Thank You Carolyn
Response From TJB-INC: MuckAway Pellets are a special blend of highly concentrated beneficial bacteria. Designed for spot-treating, they go to work on contact to rapidily dissolve organic waste into an odorless gas which escapes unnoticed out of the water column. They are safe to all creatures in the water & any that drink the water.
Beneficial Bacteria like MuckAway have been used in ponds for generations. In the past 20 years, we have figured out how to package and store beneficial bacteria. New strains of bacteria are found all the time and product will change their formulation if better digestive bacteria's are discovered.
As far as a guarantee, if you have muck, and you add bacteria, the bacteria will digest the muck. That part is proven science.
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